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GENERAL
All of RUUD® AIR CONDITIONING DIVISION'S products come with a
written limited warranty on parts. The warranty provides that a replacement
will be furnished for any part of the product which fails in normal use and
service during the applicable warranty period specified, in accordance with
the warranty's terms. The RUUD replacement part is warranted for only the
unexpired portion of the original warranty.
All parts are warranted for a period of FIVE (5) YEARS after the effective
date, except for the following specified product parts. 5 Years applies to
single-phase equipment installed in residential applications - all other is
ONE (1) YEAR.
EFFECTIVE DATE
The effective date is the date of installation if properly documented;
otherwise, it is the date of manufacture plus six (6) months.
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to learn more about how to extend your warranty coverage with
Protection Plus.
SPECIFIC PARTS
WARRANTY PERIODS
*Heat Exchangers General
In the event of heat exchanger failure during the specified warranty period
UNLESS DUE TO CORROSIVE ELEMENTS IN THE ATMOSPHERE, RUUD will furnish a
replacement heat exchanger. If a replacement is not available for any
reason, RUUD may allow, at its option, a credit in the amount of the then
current suggested retail selling price of the heat exchanger (or an
equivalent heat exchanger) toward the purchase price of any other similar
RUUD product.
Combination Gas Heat/Electric Cooling Air Conditioners
HEAT EXCHANGER IN COMBINATION GAS HEAT/ELECTRIC
COOLING AIR CONDITIONERS: The heat exchanger is warranted against
failure for TEN (10) YEARS after the effective date.
High-Efficiency Oil Furnaces, Achiever 90
Plus® High-Efficiency Gas Furnaces
HEAT EXCHANGER IN HIGH-EFFICIENCY UPFLOW, DOWNFLOW,
AND HORIZONTAL OIL FURNACES AND SELECT 90 PLUS UPFLOW AND DOWNFLOW/HORIZONTAL
HIGH-EFFICIENCY GAS FURNACES: The primary heat exchanger and the
secondary heat exchanger (condensing coil) are warranted to the original
owner for his or her lifetime, subject to proof of original purchase,
provided the furnace is installed and used in the original owner's same
principal residence. For any subsequent owner (or the original owner where
the above lifetime warranty conditions are not or cease being met), or if
the furnace is installed for nonresidential use, the primary heat exchanger
(condensing coil) are warranted against failure for a period of TWENTY (20)
YEARS after the effective date.
Silhouette®, Silhouette II,
Silhouette II Plus 2, Silhouette II Plus 2 LXE™ Mid-Efficiency Gas Furnaces,
Achiever 90 High-Efficiency Gas Furnaces
HEAT EXCHANGER IN SILHOUETTE, SILHOUETTE II
and SILHOUETTE II LXE MID-EFFICIENCY AND SELECT 90 HIGH-EFFICIENCY
INDUCED-DRAFT UPFLOW, DOWNFLOW AND HORIZONTAL GAS FURNACES: The heat
exchanger is warranted against failure for TWENTY (20) YEARS after the
effective date.
Integrated Hot Water Furnaces
HOT WATER COIL HEAT EXCHANGER: The
heat exchanger is warranted against failure for FIVE (5) YEARS after the
effective date.
Integrated Ignition and Blower Control
Achiever 90 Plus High-Efficiency Gas Furnaces, Silhouette II, Silhouette II
Plus 2, Silhouette II Plus 2 LXE Mid-Efficiency Gas Furnaces
INTEGRATED IGNITION AND BLOWER CONTROL IN
SELECT 90 PLUS UPFLOW AND DOWNFLOW HIGH-EFFICIENCY CONDENSING FURNACE MODELS
AND SILHOUETTE II AND SILHOUETTE II LXE MID-EFFICIENCY INDUCED-DRAFT FURNACE
MODELS: The integrated ignition and blower control is warranted
against failure for FIVE (5) YEARS after the effective date.
Oil Burners
High-Efficiency Oil Furnaces
OIL BURNER IN UPFLOW, DOWNFLOW, AND HORIZONTAL OIL
FURNACES: Excluding the primary control and nozzle, the oil burner
only is warranted against failure for THREE (3) years after the effective
date.
Draft-Inducer Motor
Achiever 90, Achiever 90 Plus High-Efficiency Gas Furnaces Silhouette,
Silhouette II, Silhouette II LXE Mid-Efficiency Gas Furnaces
DRAFT-INDUCER MOTOR IN THE SELECT 90 AND SELECT 90
PLUS HIGH-EFFICIENCY UPFLOW AND DOWNFLOW CONDENSING FURNACE MODELS AND
MID-EFFICIENCY INDUCED-DRAFT SILHOUETTE, SILHOUETTE II AND SILHOUETTE II LXE
UPFLOW, DOWNFLOW, AND HORIZONTAL GAS FURNACES: The Draft Inducer
Motor is warranted against failure for FIVE (5) YEARS after the effective
date.
Heating Element
ELECTRIC RESISTANCE HEATING ELEMENT IN ELECTRIC WARM
AIR FURNACE OR FAN COIL, AND SELF-CONTAINED AIR CONDITIONER OR HEAT PUMP:
Excluding the fusible link, the heating element is warranted against failure
for FIVE (5) YEARS after the effective date.
Compressor
All compressors are warranted against failure for a period of FIVE (5) YEARS
after the effective date, except for the following specified product
compressors.
COMPRESSOR IN 12 SEER SINGLE PHASE COMBINATION GAS HEAT-ELECTRIC COOLING AIR
CONDITIONER AND SELF-CONTAINED AIR CONDITIONER OR HEAT PUMP; SELECT XII
PREMIUM LINE, SELECT XIII AND SELECT XIV SUPER HIGH-EFFICIENCY CONDENSING
UNITS AND HEAT PUMPS:
The compressor is warranted against failure for TEN (10) YEARS after the
effective date.
Coils
Evaporator and Condenser Coils
EVAPORATOR AND CONDENSER COILS IN CONDENSING UNITS,
HEAT PUMPS AND COMBINATION GAS HEAT/ELECTRIC COOLING AIR CONDITIONERS UP TO
FIVE (5) TON CAPACITIES: These coils are warranted against leaks
caused by factory defects for FIVE (5) years after the effective date.
The following terms are common to all of RUUD AIR CONDITIONING DIVISION'S
individual product warranties:
THIS WARRANTY WILL NOT APPLY: a) to defects or malfunctions resulting from
failure to properly install, operate or maintain the unit in accordance with
the manufacturer's printed instructions; b) to damage from abuse, accident,
fire, flood and the like; c) to parts used in connection with normal
maintenance, such as cleaning or replacing air filters; d) to units which
are not installed in the United States of America or Canada; e) to units
which are not installed in accordance with applicable local codes,
ordinances and good trade practices; f) to defects or damage caused by the
use of any attachment, accessory or component not authorized by RUUD; or g)
to units manufactured under the Corsaire label.
SHIPPING COSTS: The homeowner will be responsible for the cost of shipping
warranty replacement parts from our factory to our RUUD distributor and from
the distributor to the location of your product. You also are responsible
for any shipping cost of returning the failed part to the distributor. (If
in Alaska, Hawaii or Canada, you also must pay the shipping cost of
returning the failed part to the port of entry into the continental United
States.)
SERVICE LABOR RESPONSIBILITY: This warranty does not cover any labor
expenses for service, nor for removing or reinstalling parts. All such
expenses are your responsibility, unless a service labor agreement exists
between you and your contractor.
HOW TO OBTAIN WARRANTY PERFORMANCE: You must promptly report any failure
covered by this warranty to the installing contractor or distributor.
Normally, the installing contractor from whom the unit was purchased will be
able to take the necessary corrective action by obtaining through his RUUD
air conditioning distributor any replacement parts. If the contractor is not
available, simply contact any other local contractor handling RUUD air
conditioning products.
The name and location of a local contractor can usually be found in your
telephone directory or by contacting a RUUD air conditioning distributor. If
necessary, the following RUUD office can advise you of the nearest RUUD
distributor:
5600 Old
Greenwood Road, Fort Smith, Arkansas 72903
1-800-848-RUUD
(1-800-848-7883)
HOWEVER, ANY REPLACEMENTS ARE MADE SUBJECT TO VALIDATION BY RUUD OF
IN-WARRANTY COVERAGE. An item to be replaced must be made available in
exchange for the replacement.
MISCELLANEOUS: No one is authorized to make any warranties on behalf of
RUUD. ANY IMPLIED WARRANTIES, INCLUDING MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE, SHALL NOT EXTEND BEYOND THE APPLICABLE WARRANTY PERIODS
SPECIFIED ABOVE. RUUD'S SOLE LIABILITY WITH RESPECT TO DEFECTIVE PARTS SHALL
BE AS SET FORTH IN THIS WARRANTY, AND ANY CLAIMS FOR INCIDENTAL OR
CONSEQUENTIAL DAMAGES ARE EXPRESSLY EXCLUDED. Some states do not allow
limitations on how long an implied warranty lasts, or for the exclusion of
incidental or consequential damages, so the above limitation or exclusion
may not apply to you.
This warranty gives you specific legal rights, and you may also have other
rights which vary from state to state.
Check out the Ruud Warranty
or visit Ruud at www.ruudac.com |